Overview
At KidsnMommies.Shop, we strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully to understand your rights and our procedures.
Return Policy
We offer returns under the following conditions:
- You received an incorrect size (different from what was ordered).
- You received a defective item.
To initiate a return, contact us within 7 days of receiving your order via WhatsApp at 03330689066 or email info@kidsnmommies.shop with your query.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- A receipt or proof of purchase is required.
Courier Fees
The customer is responsible for covering the courier fees for the return shipment. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.
Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, a representative will contact you with the return address and request your payment information to process the refund. Please allow a few business days for the refund to reflect in your account, depending on your payment method.
Thank you for shopping with KidsnMommies.Shop. We appreciate your understanding and cooperation in making the return and refund process smooth and efficient.
Need Help?
Contact us at info@kidsnmommies.shop for questions related to refunds and returns.